Today I stopped by
Cingular to speak with someone in person (since even though they're a phone company, communicating ON the phone with them seems to be a bigger hassle) about our cell phone situation transferring internationally, etc. Also, our 2yr agreement ends this month and I wanted to know what happens when it runs out - luckily, I found that it just goes to a month-to-month agreement as long as we don't upgrade our equipment with the renewal discount. Since Cingular was just acquired by AT&T (as was Bellsouth, our local phone/internet company - and Cingular ate up another cell company just 2yrs ago...it seems that AT&T may be out to conquer the world)- I noticed many changes from walking in the door. The entire layout was different, marketing signs displayed both logos, and after talking with a very knowledgeable clerk I found that the policies had changed for the better. I was very impressed with the helpful info I received and now have a better idea of exactly what we will do with our US cell phones (and numbers, which we will need to keep active b/c of our work, since it's printed on thousands of cards, marketing materials, etc).
So, this seems to be the game plan (foregoing further research into T-Mobile and Verizon which both have connections to Italian cell companies. Verizon is the US partner for
Vodafone, which in my research seems to be one of the bigger/popular Italian companies): 1) We will upgrade our phones to a "world phone" with quad-band capability so it can be used internationally, 2) We will keep our US service and number so people from here can call us just as they would before with no international fees, 3) When we get to Italy, we'll sign up with an Italian cell company to get a new Italian number and a new SIM card, which we'll put in our phone, 4) With our US SIM card out, calls to our US number will go straight to voicemail which we'll check periodically through the day on and return calls with our land line (
Vonage-type plan with cheaper international access), 5) This way, US callers don't pay an international rate, we don't answer our US number and pay $1.29/min, we pay only the Vonage rate to call our US number and check messages, and we have an Italian phone/number for all domestic calls at normal domestic rates! (and for emergency calls from the US, people can call our Italian cell or Vonage phone - they'll just have to pay international rates)WHEW! ...did everyone get all that?!
So, needless to say, I was able to go one more step to figuring out the small details of the move...it was a productive day at the phone shop! (p.s. - another reason we may want to stick with Cingular, is that they're the only carrier as of yet to offer service on the up-and-coming
iPhone from Apple! AMAZING (although unable to be used internationally...so sad :))